Psychologist II Competencies (DOH)

 10 March 2023

Re: Learning and Development Needs Assessment

Fr: DOH Competency Dictionary by PeopleDynamics (Ortigas Center, Pasig City)

A.    Core Competencies

1.    Exemplifying Integrity = ability to establish and maintain social, ethical and organizational norms within the organization and towards clients in accordance to the Code of Conduct and Ethical Standards for Public Officials and Employees (RA 6713)

2.    Professionalism = ability to exemplify high standards of professional behavior as a public servant, adhering to ethical as well as moral principles, values and standards of public office

3.    Service Excellence = ability to recognize and create opportunities to meet and exceed the needs and expectations of both internal and external clients of the organization

B.    Organizational Competencies

1.    Effective Communication Skills = ability to receive and convey ideas, instructions, and information by using appropriate language, method and manner to ensure the audience understands the message and takes necessary action.

2.    Effective Interpersonal Skills = ability to develop and maintain effective relationships with others; notices and accurately interprets what others are feeling; shows understanding, tact, empathy, courtesy, concern and politeness

3.    Organizational Awareness and Commitment = ability to gain knowledge of DOH culture, systems, and pressures; understands the agenda and perspectives of others; recognizes and balances the interest of one’s department with those of other departments and the Agency, as well as the impact of decisions on each.

C.    Technical Competencies

1.    Case Management = ability to coordinate and implement the assessment, planning, assignment and resolution of operational requirements including medical cases anchored on major roles of DOH, i.e., leadership and health, enabler and capacity builder; and administrator of specific services.

2.    Date Recording and Reporting = ability to record and maintain data through manual method or the use of existing applicable DOH data management computer systems; ensures that the use of data in report/s are complete, reliable, legible, attributable, contemporaneous, original and accurate.

3.    Patient-Centered Care = ability to establish and maintain caring therapeutic interpersonal relationship with individual client; emphasizes the objective and procedural aspects of caring for the patient.

vs. Care Management = ability to employ a team-based, patient-centered and collaborative approach designed to assist patients and their support systems in managing medical conditions more effectively to achieve the goals of cost savings, improved quality and enhanced patient experience.

4.    Respecting and Caring for Patients = ability to establish a relationship of trust with patient by treating him/her with respect to his/her religious, cultural, or social background; respecting the right of patient to confidentiality and privacy.

5.    Therapy, Consulting and Behavioral Assessment = ability to integrate an up-to-date knowledge of diagnosis, assessment methods, and interventions, interpersonal relational and communication skills, sense of timing, ethical judgment, self-awareness and other essential skills in treatment modality of psychological problems*

6.    Performance Management Standards = ability to collect, analyze, review and report performance data and establish scientific basis for performance targets and measures.

 vs. Managing Performance and Coaching for Results = ability to create an enabling environment, which will nurture and sustain a performance-based coaching culture. Effectiveness of this competency also includes strong focus on developing people for current and future needs, managing talent, promoting the value of continuous learning and development.

7.    Change Management = ability to understand the structure approach to prepare and support individual and DOH organization in making organizational changes; ensures that change processes are thoroughly and smoothly implemented, and that the benefits of change are achieved.

 vs. Leading Change = ability to generate genuine enthusiasm and momentum for organizational change. It involves engaging and enabling groups to understand, accept and commit to the change agenda. It also includes advancing and sustaining change.

 *THERAPY, CONSULTING AND BEHAVIORAL ASSESSMENT

PROFICIENCY LEVEL		CORE DESCRIPTION	BEHAVIORAL INDICATORS	MEANS OF VERIFICATION
BASIC	1	ADMINISTERS and provides support in conducting psychological assessments.	>Renders PSYCHOLOGICAL ASSESSMENT to patients & performs necessary administrative tasks to support assessment activities. >Uses STANDARD INTERVIEW format that will accompany each stage of problem solving. >Keeps track of patient/CLIENT’S PROGRESS and updates supervisor as necessary. >Applied knowledge in GROUP DYNAMICS when assisting in group therapy. >Documents and RECORDS assessment results on therapy, consulting and psychological tests. >Keeps and maintains CONFIDENTIALITY of Patient’s Medical Record.	>Prepared Psychological Assessment Results >Created Structured Questionnaire for Psychological and Behavioral Assessment >Patient’s Medical Record >Shared knowledge in Therapy, Consulting and Behavioral Assessment through conduct of training or learning sessions >Updated and maintained documents and records on therapy, consulting, and psychological tests.
INTERMEDIATE	2	Ensures structured individual or group therapy; oversees performance of therapists and serves as CLINICAL MENTOR.	>Identifies and remediates problems in the supervisee’s performance. >Conducts SUPERVISION of CBT (Cognitive Behavioral Therapy) and other appropriate interventions for treatment modality of psychological problems. >Engages in SELF-IMPROVEMENT and EDUCATION to function most effectively as CLINICAL MENTOR. >Ensures that therapy sessions are STRUCTURED in ORGANIZED and TIME-EFFECTIVE manner.	>Performance Feedback to Supervisee / Subordinates >Facilitated and led the application of CBT methods and techniques to patient(s). >Prepared CBT Plan. >Certificate of Attendance in Behavioral / Psychological Therapy courses, training or seminars >Gained credits for Continuing Professional Development by attending courses, training, or seminars in Behavioral / Psychological Therapy
ADVANCED	3	Develops procedural MANUAL / GUIDELINES for structured interview; trains psychologists, medical and paramedical affiliates.	>Serves as PROFESSIONAL MODEL for supervisees, nurturing their professional development. >Develops MANUAL for procedural guidelines, specific interview tactics and STRUCTURED INTERVIEW format. >SELF-QUIZZES to evaluate cognitive understanding of the concepts of behavioral cognition. >Applies EVIDENCE-BASED and COST-EFFECTIVE group therapy (GT) in a variety of settings. >Demonstrates and applies knowledge in developing THERAPEUTIC RELATIONSHIP between therapist, group or individual to develop trust, disclosure, and emotional experience. >Conducts RESEARCH and TRAINING of psychological trainees and other medical and paramedical affiliates of the hospital.	>Established Procedural Guidelines for therapy, consulting and psychological assessments. >Evidence-based Group Therapy Results >Post Training Evaluation Report on training of psychological trainees, medical and paramedical staff in Behavioral / Psychological Therapy >Prepared Group Therapy Reports >Earned trust and respect from patient(s)
EXPERT	4	Spearheads PROFESSIONALISM in the Psychology practice; ensures CONTINUING EDUCATION and proper SUPERVISION of clinicians, therapists.	>Thinks like an EMPIRICIST and teaches clients to do the same. >Conceptualized cases in terms of MALADAPTIVE BELIEFS and behavioral patterns. >Applies empirically validated specific MEASURES that promote professionalism in the practice of psychological services consistent with the “Philippine Psychology Act of 2009.” >Ensures EDUCATION and proper SUPERVISION of clinicians / therapists that will redound to providing high standard of care to clients, to be mindful of their responsibilities to society at large, and to engage them in CONTINUING EDUCATION over the years.	>Abstracts of maladaptive beliefs and behavioral pattern of cases. >Compliance with the Philippine Psychology Act of 2009 >Continuing Professional Education of medical staff / psychologists